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Information about Pipster

  • www.pipster-solutions.co.uk is owned and operated by Pipster Solutions limited (Pipster)
  • Any reference to “We/Us/Our” means Pipster – we are a limited company registered in England under 8010753 based at Heywood House, Park Lane, Heywood, Westbury, Wiltshire, BA13 4NA


  • This document sets out the terms of use (T&Cs) for our website. You agree to comply with these T&Cs upon your first use, if you don’t agree, you must stop using our website


  • When we talk about website content, we mean any text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer

Access to our Website

  • Access is free of charge
  • Access is provided on an “as available” basis, we may alter, suspend or discontinue our website at any time and without notice. We are not liable to you if it is unavailable at any time

Intellectual Property Rights

Content and copyright belong to us. Content is protected by the applicable UK and international intellectual property laws and treaties. If you wish to reproduce, copy, distribute, store, or re-use content from our website, you must seek written permission from Pipster.

Pipster will allow you to:

  • Access, view and use our website in a web browser.
  • Download our website for caching
  • Print one copy of any pages from our website
  • Download extracts from pages on our website
  • Save pages from our website for later and/or offline viewing

If you do…. our status as the owner and author of the content must always be acknowledged!

Please do not:

  • Use any content from our website for commercial purposes without first obtaining written permission from us
  • Nothing in these T&Cs limits the provisions of Chapter III of the Copyrights, Designs and Patents Act 1988 ‘Acts Permitted in Relation to Copyright Works’, covering the making of temporary copies; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material

Links to our Website

You can link to the Pipster website if you:

  • Do this fairly and legally
  • Do not suggest any form of association, endorsement or approval where none exists
  • Do not use any logos or trademarks displayed on our website without written permission
  • Do not damage our reputation or take unfair advantage of it

Please do not:

  • Link to any page other than the homepage of our website, deeplinking to other pages requires our written permission
  • Frame or embed our website on other websites without written permission. Please contact Us at info@pipster-solutions.co.uk if you need further information
  • Link to our website from a site which contains material that is; sexually explicit, obscene, deliberately offensive, hateful, promotes violence or unlawful activity, discriminates against any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, age, threatens, harasses, annoys, alarms, inconveniences, upsets, or embarrasses another person, is calculated to deceive, infringes the right to privacy, misleadingly impersonates, implies affiliation with us where none exists, infringes the intellectual property rights (including copyright, trademarks and database rights) of any other party; or that breaches legal duty owed to a third party

Links to other Sites

  • Links to other sites may be included on our website. Unless expressly stated, these sites are not under our control. We do not accept responsibility or liability for the content of third-party sites. The inclusion of a link to another site on our website is for information only and does not imply any endorsement of the sites themselves or of those in control of them


  • Nothing on our website constitutes advice on which you should rely, it is provided for general information purposes only. (Professional or specialist advice should always be sought before taking any action relating to Procurement)
  • We make no representation, warranty, or guarantee that our website will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure
  • We make reasonable efforts to ensure that the content on our site is complete, accurate, and up-to date. We do not make any representations, warranties or guarantees that the content is complete, accurate, or up to date

Our Liability

  • We accept no liability to any user for any loss or damage, for breach of statutory duty in connection with the use of our website or the use of or reliance upon any content
  • We exclude all representations, warranties, and guarantees that may apply to our site or any content included on our site
  • Our website is intended for non-commercial use only. If you are a business user, Pipster accepts no liability for loss of profits, sales, business, revenue, business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage
  • We ensure that our website is free from viruses and other malware. We accept no liability for any loss or damage resulting from a virus or other malware, or other harmful event as a result of your use of our website
  • We do not accept responsibility or liability because of non-availability of our website including ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship
  • Nothing in these T&Cs excludes or restricts our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law

Viruses, Malware and Security

  • We ensure that our website is secure and free from viruses and other malware
  • You are responsible for protecting your own hardware, software, data and other material from viruses, malware, and other internet security risks
  • You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful to our website
  • You must not attempt unauthorised access to any part of our website or the server on which our website is stored
  • You must not attack our website by means of a denial of service attack, a distributed denial of service attack, or by any other means
  • By doing any of the above, you may be committing a criminal offence under the Computer Misuse Act 1990. Any breaches will be reported to the police, and we will cooperate fully by disclosing your identity to them. Your right to use our website will cease immediately

Acceptable Usage Policy

You may only use the Pipster website in a manner that is lawful:

  • Ensure that you comply fully with any local, national or international laws and/ or regulations
  • Please do not use our website for any purpose, that is unlawful or fraudulent
  • Please not use our website to send, upload, or transmit data that contains any form of virus or malware, or code designed to adversely affect computer hardware, software, or data
  • Please do not use our website in any way that is intended to harm any person

Pipster reserves the right to suspend or terminate your access to our website if you materially breach these terms. If you do, we may take one or more of the following actions:

  • Suspend, whether temporarily or permanently, your right to access our website
  • Issue you with a written warning
  • Take legal proceedings against you for reimbursement of relevant costs on an indemnity basis
  • Take further legal action against you as appropriate
  • Disclose such information to the Police as required
  • Any other actions which we deem reasonably appropriate

Privacy and Cookies

  • Use of our website is also governed by a Privacy Policy, available here. This policy is incorporated into these T&Cs by this reference

Changes to these T&Cs

  • Pipster may alter these T&Cs at any time. If we do, details of the changes will be highlighted at the top of this page and will become binding on your first use of our website after the changes have been implemented. You are therefore advised to check this page from time to time
  • In the event of any conflict between the current version of these T&Cs and any previous versions, the current version shall prevail unless it is expressly stated otherwise

Contacting us

Communications from us

  • If we have your contact details, we may send you important notices by email. Such notices may relate to service changes and changes to these T&Cs
  • We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt-out at any time
  • For questions or complaints about communications from us, please contact us at info@pipster-solutions.co.uk or via our Contact Us page

Data Protection

  • Any personal information we use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (GDPR) and your rights under the GDPR
  • For details of our collection, processing, storage, and retention of personal data please refer to our Privacy Policy

Law and Jurisdiction

  • These T&Cs and the relationship between you and Pipster are governed by the laws of England
  • If you are a consumer, any dispute or claim between you and us relating to these T&Cs is subject to the jurisdiction of the courts of England
  • If you are a business, any disputes concerning these T&Cs shall be subject to the non-exclusive jurisdiction of the courts of England